Welcome to TheTechSkills! Your satisfaction is our priority. Please read our Refunds Policy carefully to understand the terms under which refunds may be issued.
1. Eligibility for Refunds
- Refunds are only available for courses purchased directly through TheTechSkills website.
- Refund requests must be submitted within [2 days] of purchase.
- Refunds are not applicable if the course has been completed or if more than [20%] of the course content has been accessed.
2. Refund Request Process
To request a refund:
- Send an email to [refunds@usaskillsinc.com] with the following details:
- Your full name
- Purchase receipt or order number
- Reason for requesting a refund
3. Refund Approval
- Refund requests will be reviewed within [5 business days].
- If approved, refunds will be processed within [8 business days], and the amount will be credited to your original payment method.
4. Non-Refundable Items
- Courses purchased during promotional sales or with a discount code are non-refundable unless otherwise stated.
- Customized training programs or one-on-one mentorship sessions are non-refundable once delivered.
5. Exceptions
We reserve the right to deny refund requests if:
- The request is made outside the specified refund window.
- Evidence of misuse or violation of our terms of use is found.
6. Changes to This Policy
We may update this Refunds Policy from time to time. Changes will be posted on this page, and the “Effective Date” at the top will reflect the latest update.
For further inquiries, feel free to contact us at [support@usaskillsinc.com].
Thank you for choosing TheTechSkills!